Privacy

Privacy Policy

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Last Updated: May 28, 2026

Welcome to MTDGRAFX AI, accessible from https://ai.mtdgrafx.com/. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is collected, recorded, and how we use it.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your email address, name, and billing details.

- Usage Data: We may collect information on how the Service is accessed and used. This may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, and the time and date of your visit.

- User Content: Data, text, prompts, media files, or assets uploaded to or generated by your account while interacting with our AI features.

2. How We Use Your Information

MTDGRAFX AI uses the collected data for various purposes:

- To provide, maintain, and improve our AI platform and services.

- To manage your account, user dashboard, and process billing subscriptions.

- To notify you about changes to our service or offer customer support.

- To monitor the usage of our Service to detect, prevent, and address technical issues.

3. Data Storage and Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4. Your Data Protection Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your data:

- The right to access, update, or delete the information we have on you.

- The right of rectification if that information is inaccurate or incomplete.

- The right to object to or restrict our processing of your personal data.

- The right to data portability.

If you wish to make a formal data erasure or adjustment request, please visit our dedicated Data Deletion Request Page.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: ai@mtdgrafx.com